Message to Our Customers
March 31, 2020
Dear Friends of the Idaho State Liquor Division:
I am grateful for your patience with us as the COVID-19 situation continues to evolve. We’re following the advice and guidelines of Governor Little’s health experts. The associates of your Idaho State Liquor Division are responsibly assessing conditions at a local level and adjusting operations and policies as necessary.
We will maintain our normal, regular hours of operation for Division retail stores until instructed otherwise. Some stores have or may be closed due to staffing shortages caused by child-care issues, concern about elderly family members at home, or illness affecting Division employees.
The Division distribution center remains open to serve as a critical component for response to the pandemic by receiving and assisting with the transfer of emergency supplies to where they’re needed. Of course, the associates at the warehouse are also working to resupply all retail stores with regular product.
There have been no instances of COVID-19 at our stores or distribution center.
We are all responsible for taking steps to protect ourselves and each other. This includes washing hands often, practicing social distancing by keeping six feet between you and others, staying home if you are sick, covering coughs and sneezes, and cleaning frequently touched surfaces with bleach wipes or a sanitizing spray.
The Idaho State Liquor Division has taken the following steps in all state-operated liquor stores:
- • Our associates are to stay home if they feel sick, have vulnerable people at home, or need to care for their children. Some retail stores have been closed due to staffing shortages.
- • We have limited the total number of customers in our stores at any given time to eight.
- • We are in the process of adding Plexiglas barriers to our checkout stands as a precautionary measure to protect you and our employees.
- • We are rigorously and regularly sanitizing high-touch, high-traffic areas with assigned team members to perform regular sanitizing sweeps. We routinely clean our cashier and checkout areas, credit card terminals, doors, and counters.
We will continue to focus on keeping our associates and you healthy — and our stores open and stocked — to serve and support all the communities where we do business.
Jeffrey R. Anderson